Monday, February 23, 2009

Dave White's eBay and Beyond Radio (scratch that) Video Show

I listened to the eBay and Beyond radio show (video show) today and thought I'd share a little of what I found. 

The show is hosted by a man named Dave White. Dave is an expert in online sales and appears to be selling in a number of places beyond eBay. His website has widgets for Bonanzle, netSpray, and OnlineAuction. Online Auction is a favorite of Dave's, he even hosts the OLA radio show. 

One thing that was impressed upon me today in listened to Dave's show was the importance of providing a seller with a sense of place. What I mean here is that at Online Auction, buyers can browse the seller's items. At Bonanzle, sellers have what is termed a booth. Both of these situations allow a buyer to look at a seller's complete inventory and can likely help increase the number of items being sold. 

  • Sellers want to feel like a website is theirs ~ ie. we want a personalized area. 
  • A seller's profile and a chance to see their complete inventory in one place is important.
  • We don't want a lot of work in setting up our profiles/ area, but enough opportunity in them to be creative. 

In this week's show, Dave spoke with well-known super seller Marsha Collier who also is a former eBay specialist. Marsha writes books about selling on eBay, in addition to being a genuine eBay seller herself. She also hosts her own radio show and writes a blog about computer technology

The program was fun and lively as Dave brought in audience members, like John Lawson, aka ColderICE who was promoting his new program about Internet marketing. Bit of a side note, John recently interviewed Jay Berkowitz who is a nationally recognized Internet marketer. Jay's claim to fame is the 10 Golden Rules of Internet marketing book, he's used to land speaking gigs and notoriety. 

What are your thoughts? Are you a seller that likes to have a sense of place with your online ecommerce website? Does it matter to you if a website mixes your product in with everyone else's? Would you prefer to sell on a site that allows a potential buyer to see all of your items in one location should they desire to do so? 


Monday, February 16, 2009

Weekly Update



ChannelAdvisor offers multi-channel online sales platform and recently releases "new" ideas about how to manage customer needs.  

NetSuite (retail, full-package ecommerce solution company) recently published news about it's multi-channel retail management suite. The company provides full-scale service solutions to retail companies and would likely be stiff competition to other companies looking to service ecommerce needs of large (more than 5 mill annually) companies doing business online. They have a list of customers and success stories on their website. They provide back-end and front-end services, and presumably are a SaaS company.  

netSpray innovative online sales platform brings together Internet marketers and online merchants to increase visibility and conversions is expected to announce the new design of their website. Word is the company has entered a new round of funding and will roll-out a new web design over the coming weeks. 

Internet Retailer (online trade magazine) provides an article this week detailing trends in e-commerce platforms. They highlight three main models: (1) SaaS or on-demand where vendor hosts the software being used; (2) hosted or managed model where customized technology is hosted by the vendor; (3) the licensed model where retailer licenses technology from the vendor, modifies it and supports it in-house. 
Using Forrester Research data IR points out, "  Core capabilities for retailers include managing product catalogs and content, customer data and orders, including shipping charges and taxes; search and browse capabilities; payment settlement; and reporting. " 
The article also provides a link to the Internet Retailer Top 500 Guide  (<- a paid catelogue of the ? top 500 online retailer with case studies)